General Information
- Will I receive the same product that I see in the photo?
- Yes, but may the products be a slight difference in the finish.
- How can I ensure that my purchase has been correctly processed?
- Once you have placed your order you will receive a confirmation email. In the event that you do not receive it, contact our Customer Service department. You will find our contact number and operational hours in the contact section.
- Can I delete an item from my order?
- Yes, as long as your order hasn’t left our warehouse. Please contact our Customer Service to modify your purchase before it is sent to destination.
- What should I do if I receive a defective item?
- MILK only sells items in perfect conditions but if you have a faulty garment contact our Customer Service department.
- What should I do if I receive an incorrect item?
- If at any time, by mistake, you receive an article that you have not ordered contact our Customer Service department, who will resolve the situation as soon as possible.
- Where can I receive my order?
- You can receive it at the address of your choice: home, work.
- How long will my order take to arrive?
- It will take 3 to 7 working days to deliver.