General Information

  • Will I receive the same product that I see in the photo? 
    •  Yes, but may the products be a slight difference in the finish.

 

  • How can I ensure that my purchase has been correctly processed?
    •  Once you have placed your order you will receive a confirmation email. In the event that you do not receive it, contact our Customer Service department. You will find our contact number and operational hours in the contact section.

 

  • Can I delete an item from my order?
    •  Yes, as long as your order hasn’t left our warehouse. Please contact our Customer Service to modify your purchase before it is sent to destination.

 

  • What should I do if I receive a defective item? 
    • MILK only sells items in perfect conditions but if you have a faulty garment contact our Customer Service department.

 

  • What should I do if I receive an incorrect item?
    • If at any time, by mistake, you receive an article that you have not ordered contact our Customer Service department, who will resolve the situation as soon as possible.

 

  • Where can I receive my order?
    • You can receive it at the address of your choice: home, work. 

 

  • How long will my order take to arrive?
    •  It will take 3 to 7 working days to deliver.